Refund Policy

Refund & Return Policy

Last Updated: March 30, 2026

30-Day Returns

Return any item within 30 days of delivery for a full refund. Items must be unused and in original packaging.

How to Return

  1. Email info@welcomelane.com with your order number.
  2. We’ll reply within 1 business day with return instructions.
  3. Ship the item back in original packaging.
  4. Refund processed within 5-7 business days of receipt.

Damaged Items

If your item arrives damaged, contact us with photos. We’ll replace it or issue a full refund including return shipping.

Refund Method

Refunds go to the original payment method. Allow 5-10 business days to appear on your statement.